Skip to main content
All CollectionsAccount, login and billing
How to Request Your Information from Infuzu
How to Request Your Information from Infuzu
Updated over 2 weeks ago

At Infuzu, we take your privacy and data rights seriously. While we strive to provide a seamless experience, we currently do not have an automated process for users to request their information directly through the platform. However, we are here to help you retrieve your data manually.

Contacting Support to Request Your Information

If you need to request your personal information, you can do so by reaching out to our support team. Follow these steps to get assistance:

  1. Prepare Your Request

    Before contacting support, it’s helpful to have the following details ready:

    • Your full name

    • The email address associated with your Infuzu account

    • A clear description of the information you are requesting

  2. Reach Out to Our Support Team

    Send an email to our support team at support@infuzu.com. Use a clear and descriptive subject line, such as “Information Request – [Your Name].” In your email, provide the details mentioned above and any additional information that might help us locate your data quickly.

  3. Verification Process

    For security reasons, our support team may ask you to verify your identity. This ensures that your data is protected and only accessed by you. Please follow any instructions provided by our support team regarding the verification process.

  4. Response Time

    Our support team aims to respond to information requests as promptly as possible. While response times may vary based on the nature of the request and current support workloads, we typically reply within 3-5 business days.

What to Expect

Once your request is processed, our support team will compile the necessary information and send it to you in a secure manner. You will receive an email containing your data or instructions on how to securely download the information.

Need Further Assistance?

If you have any questions or concerns about requesting your information, don’t hesitate to reach out to our support team at support@infuzu.com. We are here to assist you every step of the way.


Thank you for choosing Infuzu. We are committed to ensuring your data privacy and providing you with the support you need.

Did this answer your question?