Yes, Infuzu will gladly sign a Business Associate Agreement (BAA) with any organization that requests one and has a Team plan or higher. We encourage you to reach out to your Infuzu representative to initiate this process. You can contact them through your organization’s general settings page.
Which Infuzu Products are Covered by the BAA?
Infuzu API: Our BAA covers all of our API products. Infuzu does not store any information communicated through the API, and we maintain BAAs with all of our providers.
Infuzu Chat: While we do store some data related to Infuzu Chat, the product is fully HIPAA compliant. Our stringent internal privacy and security policies ensure that no one can view your chat data other than the person who created it. You can configure data retention and data collection policies within Infuzu Chat to align with your specific security and privacy requirements. We encourage you to review and configure these settings based on your organization’s needs.
How to Request a BAA:
To request a BAA, please contact your Infuzu representative via your organization’s general settings page. They will guide you through the process.